We, very often, come across a situation in life where we have to express our disagreement with a person or an institution. The disagreement most
of the times has to contain some criticism too. It becomes very
important to carefully choose our words to avoid being offensive. The
basic principles of criticism are constructively pointing out any
possible shortcomings while appreciating the good points which
everything does have and need to be highlighted while criticizing.
Compliment Sandwich Technique is a well known method of constructive criticism and includes the following.
1. Begin with a sincere appreciation of the over all
good and positive aspect of something being criticized. This
appreciation should have empathy and concern instead of sympathy and
pity.
2. Mention the shortcomings objectively, in a least
offensive manner, avoiding any personal comments, disrespect or
exaggeration. Possible solutions should also be included along with
pointing out the problems.
3. End with another gesture of appreciation of the good points in a realistic manner.
Using this technique we can pleasantly convey what we want and that too with a good, constructive and healthy outcome.
Go try and apply it in real life and see it works!
Go try and apply it in real life and see it works!
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